Describe the process, goals, answer questions.
How we get needs met.
Key concepts: Conflict isn't bad, there are many modes, and different modes are effective for different settings.
How we communicate.
Key concepts: We have innate personality preferences about how we perceive what's around us, make decisions, and communicate.
How we manage emotions.
Key concepts: Self-awareness, self-management, social awareness, relationship management.
What others think of working with us.
Key concepts: Measuring other's perceptions of us is a gift not a threat - it helps us to decide what we want to change about ourselves (or not.)
Interactive exercises to demonstrate group profile and how to manage group dynamics.
Appreciate each other's innate tendencies. Form a common language and sense of humor about differences.
Have courageous conversations and debates supported by trust and understanding.